Privacy Policy For Members And Users Of The

 

DANNY WYNNE TENNIS ACADEMY

 


 

For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, the Controller is Danny Wynne Tennis Academy (the “Venue”) of Wynne Hall, First Avenue, Eastchurch, Sheerness, Kent ME124JN 

About this document

This privacy policy sets out the way we process your personal data and we’ve created this privacy policy to make sure you are aware of how we use your data as a member or user of the Danny Wynne Tennis Academy Tennis Club.

How we collect your information

We may collect your personal data in a few limited ways, namely:

·         Directly from you, when you fill in an application for membership, when you make enquiries on our website, when you make enquiries by phone, text or email, when you provide information via the Venue’s club management software or when you interact with us during your time as a member in various other ways ( for example, where you enter a competition, renew your membership, sign up for a tennis coaching course or lessons):

·         From someone else who has applied for membership on your behalf (for example a family member or your tennis coach who has provided us with your contact details for that purpose):

·         From the LTA (for example, where the LTA passes on your details to us in connection with a complaint or query you have raised about your venue):

 

The types of information we collect

We may collect the following types of personal data about you:

·         Contact and communications information, including your contact details (including email address(es), telephone numbers and postal address(es) and records of communications and the interactions we have had with you);

·         Financial information, including direct debit details;

·         Certain other information which you volunteer when making use of your membership benefits (for example, when making court bookings or when making use of other venue facilities).

 

We may also collect data about your health or medical conditions, where you have volunteered this, (for example, so that we can cater for you when you attend a Venue social event or course of coaching or a tennis camp.

How we use your information

Personal data provided to us will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express.

More generally, we will use your personal data for the following purposes:

·         Administration of your venue membership, including informing you about court / facilities opening hours: taking payment of membership fees:

·         Fulfilment for orders for goods and services, including court bookings;

·         Administration of the Wimbledon ballot;

Where this is necessary for the performance of a contract (including any written terms and conditions relating to your membership) with you;

·         Research and statistical analysis about who is playing tennis in our Venue;

·         Communication about our Venue activities that we think may be of interest to you;

·         Storing your details on the software platform we use for our online Venue member management database / court booking system and storing your paper application details in a secured box file. Please note that your own use of the software or system is subject to the Terms and Conditions and Privacy Policy published on that site, a hard paper copy signed by you and a hard copy on display in the Venue clubhouse;

Where this is necessary for our legitimate interest ( for example in increasing use of our Venues facilities and participation in the game generally);

·         Promoting our Venue and promoting goods and services of third parties ( for example, equipment suppliers, operators of coaching courses, and organisers of tennis events) where we think this will be of interest to you;

Where this is necessary for our legitimate interests (or the legitimate interests of a third party), and/or where we have your consent, as applicable.

The basis for processing your information

We may process your personal data for the above purposes because:

·         It is necessary for our or a third party’s legitimate interests. Our “legitimate interests include our reasonable interests in the operation of the Venue, in accordance with all relevant legal requirements;

·         It is necessary to protect your or another person’s vital interests (in certain limited circumstances, for example where you have a life-threatening accident or illness in the workplace and we have to process your personal data in order to ensure you receive

Appropriate medical attention);

·         It is necessary for the establishment, exercise or defence of legal claims (for example, to protect and defend our rights or property);

·         We have your specific o, where necessary, explicit consent to do so (in certain limited circumstances, for example where you provide details of your racial or ethnic origin so that we can monitor our compliance with equal opportunities legislation);

·         For compliance with our legal obligations (e.g to exercise or perform any right or obligation conferred or imposed by law in connection with employment or for the prevention, and detection of crime and in order to assist with the investigations (including criminal investigations) carried out by the police and other competent authorities).

Sharing your information with others    

We do not sell or share your personal data for other organisations to use other than as set out below.

Personal data collected and processed by us may be shared with the following third parties where necessary:

·         Our volunteers and officers, for the purposes of administering your membership and giving you access to the membership benefits to which you are entitled.

·         Our coaches.

How long your information is kept  We keep your personal data only for as long as necessary for each purpose we use it.  For most membership data, this means we retain it for so long as you have a valid Venue membership and for a period of six years after your last interaction with us (for accounting and record- keeping purposes).

Your rights

 

Under certain circumstances, by law you have the right to:

 

•     Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

•     Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

•     Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

•     Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.

•     Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.  You can also withdraw your consent, where this is the basis for our processing your information (without affecting the lawfulness of our previous processing based on consent).

•     Request the transfer of your personal data to another party.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

Contact and complaints

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your rights, you may contact the club chairman Danny Wynne:

·         by email: [dannysue.wynne@btinternet.com];

·         by telephone: [07947403054];

·         or by post: [Wynne Hall, First Avenue, Eastchurch, Sheerness, Kent ME124JN].
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner.

You can find out more about your rights under applicable data protection legislation from the Information Commissioner’s Office website available at www.ico.org.uk.

HOW LONG YOUR INFORMATION IS KEPT

We keep your personal data only for as long as necessary for each purpose we use it. For most membership data, this means we retain it for so long as you have a valid Venue membership and for a period of six years after your last interaction with us (for accounting and record- keeping purposes).

YOUR RIGHTS

UNDER CERTAIN CIRCUMSTANCES BY LAW YOU HAVE THE RIGHT TO:

  • Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal data. This enables you to ask to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
  • Object to processing of your personal data where we are relying on a legitimate interest ( or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request the restriction of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your information (without affecting the lawfulness of our previous processing based on consent).
  • Request the transfer of your personal data to another party.

PLEASE NOTE THAT the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

CONTACT AND CONTACT AND COMPLAINTS

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your rights, you may contact the club chairman Danny Wynn;

  • by email:  dannysue.wynne@btinternet.com
  • by telephone 07947403054
  • or by post to Wynne Hall, First Avenue, Eastchurch, Sheerness, Kent  ME12 4JN. If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner.
  • You can find out about your rights under applicable data protection legislation from the Information Commissioner's Office website available at www.ico.org.uk